One in 10 enterprises now use 10 or more AI applications; chatbots, process optimization, and fraud analysis lead a recent survey’s top use cases according to MMC Ventures 83% of IT leaders say AI & ML is transforming customer engagement, and 69% say it is transforming their busi..
The stratospheric rise of Zoom has caused the market for conferencing software as a service (SaaS) to hit more than $800 million in the first quarter of this year, according to Synergy Research. The figures are divided into two camps – and reveal another facet of the enterprise I..
Organisations are accelerating their digital transformation initiatives as a result of the Covid-19 pandemic – but increased or reallocated budgets will mean a recalibration of IT strategy. That’s according to a new report from Australian telco Telstra exploring adaptive infrastr..